AI Copilot Engineering Manager

Zendesk
📍 Portugal, Portugal, Portugal 💼 Full time 🕒 Posted March 02, 2026

Job Description

Job Description

At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture.

We are looking for a Machine Learning Engineering Manager to join our AI Copilot team. You will be delivering AI/ML powered features for our customers at Zendesk scale.

What you’ll be doing

  • Lead a team of experienced Machine Learning Engineers and Scientists, offering direction and assistance at every stage of the lifecycle of an ML project.

  • Collaborate with existing ML/AI leadership to continually improve software delivery and service reliability.

  • Lead the recruitment of new team members and facilitate a speedy, engaged interview process.

    Ready to Apply?

    Submit your application today and join our talented team at Zendesk.

    Submit Application

Job Details

  • Location Portugal, Portugal
  • Job Type Full time
  • Category Computer Occupations
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026