AGM - Operations - Mumbai / Hyderabad Mall (Soft Service - Property Management)

Job description
Job description
Supervise and manage Mall operations including property management, tenant management, customer service, contract services such as facility management, cleaning, security, maintenance etc.
Ensure smooth day to day functioning of the Mall, facilitating good environment for retailers business activity and delightful customer experience.
Identify key performance characteristics of each Retailer Category.
Create and manage Data- base for the identified parameters.
Knowledge of Retailing Presentation Issues like Lighting, Fixtures, Windows & Display
Signage
Merchandising requirements & solutions
Storefronts trends, Fit-out guidelines, Tenant Co-ordination
Supplier evaluation & selection
Establish criteria for Vendor categorization and evaluation
Maintain references for establishing credibility of Vendors
Understand the commercial capabilities of Vendors
Supplier Management
Maintain records for key Vendors for conti...

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