Agent/Lead Agent - Ocean Import

Summary Description

Assist Supervisor/Department Head with all aspects of the Department, while ensuring the proper and timely movement of freight.

Responsibilities & Duties:

• Ensure smooth and timely shipment process flow
• Ensure all customers requirements are followed as per the Standard Operations Process (SOP)
• Ensure accurate and timely data entry into our operating system
• Monitor shipment reports to ensure total customer satisfaction

Support the Supervisor/Department Head in the following areas:

• Allocating workloads, monitoring workboard to ensure internal KPI’s are met e.g. timely data entry
• Build and maintaining strong relationships with customers
• Assist the supervisor/department head in timely responding to requests for information and with market competitive pricing matching the scope of service requir...

Ready to Apply?

Submit your application today and join our talented team at Expeditors.