Aftersales Manager

Pembrook Resourcing
📍 Basildon, Essex, United Kingdom 💼 Full-time 🕒 Posted June 03, 2026

Job Description

Aftersales Manager

Location: Basildon
Salary: £45,000–£50,000 Basic + Bonus (OTE £60,000)
Job Type: Full Time | Permanent

The Role

An excellent opportunity has arisen for an experienced Aftersales Manager to join a busy and successful automotive dealership in Basildon. This is a key leadership role responsible for driving performance across the Service and Parts departments, improving customer satisfaction, and maximising aftersales profitability.

You will lead a team of Service Advisors, Technicians, and Parts staff, ensuring the smooth and efficient running of the aftersales operation.

Key Responsibilities

* Lead, motivate, and develop the aftersales team.

* Oversee the daily operation of Service and Parts departments.

* Drive workshop efficiency, utilisation, and labour sales.

* Maximise aftersales revenue and departmental profitability.

* Monitor and improve customer satisfaction (CSI) scores.
...

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Job Details

  • Location Basildon, Essex
  • Job Type Full-time
  • Category other-general
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026