After-sales Warranty Specialist

Role Overview

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The Warranty Specialist is responsible for the day‐to‐day administration, control, and analysis of warranty claims within the Spanish dealer network. Reporting to the Technical & Quality Manager, the role ensures warranty correctness, policy compliance, cost control, and timely resolution of dealer submissions, while supporting transparency and continuous quality improvement.

Key Responsibilities

Warranty Claim Management

• Review and process dealer warranty claims for accuracy, completeness, and compliance with warranty policies.
• Validate labour operations, parts usage, and supporting documentation prior to approval or rejection.
• Ensure claims are handled within defined timelines and service level expectations.

Warranty Policy & Dealer Support

• Act as the primary warranty point of...

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