Job Description
Online marketplaces have never been this awesome.
Join Our Growing After-Sales Team!
Make life easier for chefs and hoteliers across Europe
METRO Markets is growing its After-Sales Team and is now hiring in Azuqueca de Henares (Guadalajara, 30 min from Madrid), Düsseldorf, and Palma de Mallorca.
Your mission: help our professional HoReCa customers keep their ovens hot, their fridges cool and their guests happy by resolving technical issues on equipment bought through the METRO / makro online marketplaces across Europe — including France, Germany, Spain, Portugal, Italy, Croatia, and Netherlands.
What you’ll do
Handle escalated after-sales dossiers (phone & email) coming from front-line Customer Service.
Review customer evidence (photos, videos, error codes), diagnose the root cause and decide next steps.
Guide customers through remote troubleshooting ...
Ready to Apply?
Submit your application today and join our talented team at METRO Markets GmbH.
Submit ApplicationJob Details
- Location Palma, Balearic Islands
- Job Type Full-time
- Category Sales Representatives, Wholesale and Manufacturing
- Posted Date March 01, 2026
- Application Deadline April 10, 2026