After Sales Assistant

After-Sales Assistant
Salary: £30,000 per annum
Hours: Monday to Friday, 9:00am – 5:00pm
Location: Office-Based
Reporting To: Operations Manager
About the Role
My client is seeking a proactive and customer-focused After-Sales Assistant to join their growing team. This is an excellent opportunity for someone with a plumbing / technical background and strong problem-solving skills who enjoys working closely with customers to deliver exceptional after-sales support.
As the primary point of contact for customers following product installation and delivery, you will play a key role in ensuring customer satisfaction, resolving technical issues, coordinating service activities, and supporting the ongoing performance of our products.
Key Responsibilities
Customer Support & Service Management

Act as the main point of contact for customers following product delivery.
Manage service requests, customer enquiries, complaints, and technical suppor...

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