Advisor I – Customer Service (Trilingual: English/Portuguese)

Job Overview

We are seeking a Customer Service Advisor I to join our team in a trilingual Customer experience role (English, Portuguese, and Spanish). The ideal candidate will provide high-quality customer assistance, help identify customer needs, and guide them toward relevant certifications and solutions while delivering basic technical support.

Requirements

• English: B2 level (required)
• Portuguese: B2 level (required)
• Spanish proficiency required for internal communication.
• Minimum 6 months of experience in customer service or customer support roles.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced and customer-focused environment.
• Customer Service and Communication Skills
• Strong People Skills

Key Responsibilities

• Support customers who contact the service center by identifying their needs and providing clear and helpful informat...

Ready to Apply?

Submit your application today and join our talented team at Concentrix.