Advice Support Volunteers

Make a difference in your local community by supporting clients through our advice and information services, in a fast-paced, client-facing role.

Following a period of initial training, you will support our clients to navigate our advice and information services in the role of Advice Support volunteer. Your main responsibilities will include:

• Greeting clients at the waiting area and following the triage process
• Responding to telephone enquiries from clients and making telephone calls to clients
• Providing digital support to clients needing help with online forms and digital tasks
• Updating client records on the case management system
• General office admin including scanning, copying, filing and posting.

What's in it for you?

• Gain valuable skills and experience
• Work as part of a friendly team
• Opportunities for learning and development
• Contribute to a service tha...

Ready to Apply?

Submit your application today and join our talented team at DeedMob B.V.