Advice Member Experience Consultant

MERCER
📍 Docklands, Victoria, Australia 💼 Full time 🕒 Posted May 23, 2026

Job Description

We are seeking a talented individual to join our Mercer Financial Advice team at Mercer. This role can be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

Advice Member Experience Consultant

  • Working in a fast paced dynamic team environment providing general advice to super fund members.
  • Refers members to advice teams as appropriate.

We will count on you to:

  • Triage of intra-fund opportunities to members of superannuation funds administered by Mercer within 2 days of receiving referral;
  • Have broad conversations, which identify member’s financial needs.
  • Meet members advice needs for their superannuation through
    • the provision of General Advice or
    • book them for a meeting with an Intra Fund Adviser or
    • refer members to comprehensive advice teams where they have their needs outside their superannuation met
    • Ready to Apply?

      Submit your application today and join our talented team at MERCER.

      Submit Application

Job Details

  • Location Docklands, Victoria
  • Job Type Full time
  • Category Business Operations Specialists
  • Posted Date May 23, 2026
  • Application Deadline July 02, 2026