Administrator, Printer Fleet

**Administrator, Printer Fleet**

POSITION PROFILE
The Administrator, Printer Fleet manages large-scale fleets of business document output devices (printers, copiers and fax machines) at an Managed Services (MS) customer location(s) with a focus to maximizing uptime, utilization and user satisfaction while minimizing costs. Assists others site team members in developing, implementing and managing ongoing site operations.

Job Duties and Responsibilities
�· Monitors all facets of the fleet program to ensure that RICOH performance standards are maintained and client requirements (contracted service levels) are consistently met.

�· Engages RICOH and/or third party resources to anticipate and prevent problems, as well as to remedy problems as they occur.

�· Acts as a supporting interface to outside contractors for management of performance issues

�· Monitors the JIT parts and supplies procurement and distribut...

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