Administrative Support (Chinatown)

Support outreach and communication initiatives to drive system adoption among stakeholders.

Provide customer service via CRM systems, online portals, and other channels.

Handle and resolve customer enquiries professionally and within service standards.

Conduct follow-ups with customers on compliance and procedural matters.

Verify and reconcile data discrepancies across multiple systems and databases.

Assist with general administrative tasks as needed.

Previous experience in customer service or administrative roles preferred.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Strong communication, interpersonal, and problem-solving skills .

Attention to detail and ability to work with multiple systems.

Ability to handle escalated enquiries professionally.

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