Administrative Assistant - Golf Operations

Front Office & Member Services

• Serve as a professional first point of contact for members, guests, visitors, and suppliers via telephone, email, and in person
• Deliver a warm, efficient, and service-orientated front office experience aligned with the Kingswood Brand
• Respond promptly to enquiries regarding bookings, competitions, memberships, green fees, carts, lessons, events, and club facilities
• Manage incoming correspondence and direct queries to relevant deparments
• Assist members with accounts queries, spending accounts, statements, vouchers, and general requests
• Maintain confidentiality and professionalism in all interactions

Golf Bookings and Daily Operations Support

• Assist with managing tee time bookings, amendments, cancellations, and waitlists through ClubMaster and other booking systems
• Verify booking details, reates applied, player categories, and payment status

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