Administrative Aide (NY HELPS)

LOCATION: Northeast Regional Information System – 900 Watervliet-Shaker Road

BASIC FUNCTION:

Works as a staff assistant in performing a variety of routine administrative tasks. Work assignments are received from a superior with major emphasis on providing support services of an administrative and non-defined nature involving the services provided by the agency to the public or to another municipal operating department or agency. Work of a routine nature is performed under general supervision, whereas a new or difficult assignment is performed under direct supervision or with conferences with the agency head or the immediate supervisor. Does related work as required.

RESPONSIBILITIES:


+ Talks with persons registering complaints regarding the agency’s services, rules and regulations.

+ Answers routine correspondence on the agency or sections work responsibilities and directs callers to offices where problem may be ...

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