Job Description
Join Manulife's AdminAdvantage team as a Manager in Halifax, Nova Scotia, focusing on benefits administration in a hybrid work setting. Drive innovation and foster a high-performance culture.
In this leadership role, you will manage a talented operations team dedicated to enhancing service quality for major corporate clients. Your ability to create engaging programs and coach team members will be pivotal in delivering an outstanding customer experience, all while thriving in a fast-paced environment.
Key Responsibilities:
• Lead operational team to achieve service and productivity targets
• Mentor and build a cohesive service-oriented team
• Serve as the main contact for client escalation issues
• Collaborate across global teams to ensure high service standards
• Uncover and implement opportunities for continuous improvement
Requirements:
• Proven track record in team motivation and talent acquisition
• Co...
In this leadership role, you will manage a talented operations team dedicated to enhancing service quality for major corporate clients. Your ability to create engaging programs and coach team members will be pivotal in delivering an outstanding customer experience, all while thriving in a fast-paced environment.
Key Responsibilities:
• Lead operational team to achieve service and productivity targets
• Mentor and build a cohesive service-oriented team
• Serve as the main contact for client escalation issues
• Collaborate across global teams to ensure high service standards
• Uncover and implement opportunities for continuous improvement
Requirements:
• Proven track record in team motivation and talent acquisition
• Co...
Ready to Apply?
Submit your application today and join our talented team at Manulife.
Submit ApplicationJob Details
- Location kitchener, region of waterloo
- Job Type Full-time
- Category Management & Operations
- Posted Date June 01, 2026
- Application Deadline July 11, 2026