Admin / Customer Services

About the role

My client based in St Albans are seeking an experienced administrator and customer services person who has an excellent telephone manner, very good data entry skills and is proficient in database entry and familiar with using Word and Excel.

Key responsibilities

You will have a background in admin or customer services and be skilled in dealing with customers in a professional and friendly manner. You character traits will be organised, approachable, friendly and with a really good work ethic. You will be responsible for handling the clients on the phone and making sure their enquiries are dealt with in a timely and efficient manner, looking at sales opportunities whilst on the phone to the client and recording the information in the database. In addition you will be comfortable selling to clients on outbound calls and building a rapport to encourage the clients to order more products. Working in a small but friendly team.

Work h...

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