Acn Gn - Song - Service - Ce Salesforce Platforms - Analyst

Agentforce Consultant - 3–5 years of hands-on Salesforce platform experience with demonstrable Agentforce or Einstein Copilot delivery - Direct experience configuring Agentforce Agent Studio: agent topics, instructions, actions, and guardrails - Proficiency in Salesforce Prompt Builder — prompt template authoring, grounding via Data Cloud, and iterative tuning - Working knowledge of Salesforce Data Cloud: unified profiles, identity resolution, calculated insights, and data actions Agentforce Architect - 8+ years of Salesforce platform experience;
minimum 3 years in an architecture or senior technical lead capacity - Proven enterprise-scale Agentforce or Einstein Copilot architecture and delivery experience - Deep expertise in Salesforce Data Cloud — identity resolution, unified profiles, RAG grounding, and data actions at scale

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