Account Specialist

Description The Account Specialist in Global Account Management provides first level support to CME Group's customers, vendors and the Global Account Management team.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
In this role the Specialist works regularly with internal cross-functional teams and clients to deliver on business, technology and operations-related objectives.
Principal Accountabilities: Provide 1st level support for all Globex and market data inquiries.
Support the Global Account Mgmt team in processing any Globex or market data requests.
Identify enhancement requests and assist with troubleshooting, testing and training for CME Group's internal and client-facing tools.
Liaise with finance and accounting to help solve any customer invoice disputes.
Manage customer onboarding and account maintenance for CME Group's market data, access administration, risk management and certifica...

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