Account Servicing Advocate

Customer Service Representative (Healthcare)
Location: Keaau, HI (On-site)
Pay: $20/hour
Duration: 6-month contract
Job Overview
We are seeking a customer-focused individual to support a healthcare organization by assisting members with account-related questions. This is a great entry-level opportunity for someone looking to build experience in customer service and the healthcare industry.
Responsibilities

+ Answer customer inquiries by phone, email, and written communication

+ Assist with enrollment, eligibility, and billing questions

+ Update account information and maintain accurate records

+ Provide guidance on using online self-service tools

+ Work with internal teams to resolve issues

Qualifications

+ 1+ year of customer service experience

+ Strong communication and problem-solving skills

+ Ability to multitask and learn new systems quickly

+ Positive attitude and ability t...

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