Account Manager, Toys Hobbies and Kitchenware (TikTok Shop, Malaysia)

About the team

The team drives, leads and grows the TikTok Shop Toys Hobbies and Kitchenware category, providing both sellers and buyers a seamless shopping experience. About the role
You will be partnering with brands and sellers to deliver seamless, engaging shopping experiences that make TikTok Shop a trusted destination for daily needs. Responsibilities:
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools

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