Account Manager

Job Description
• Coordinate and lead regular meetings with Participating Contractors to review their project pipeline and monitor progress toward goals for their program participation, including quarterly on-site visits at larger PC locations to gather feedback, address concerns and complaints, and assess installation capacity.
• Monitor and communicate updates on quarterly allocations, quality/performance, existing and incoming pipeline, and other matters based on information from Program Managers, Project Managers, Technical Specialists, etc.
• Conduct trainings, webinars, and events for Participating Contractors in partnership with Program and Outreach teams.
• Gather and document lessons learned, action items, and feedback from PCs to share with Willdan staff and Con Edison.
• Address PC underperformance and manage disciplinary action when necessary in partnership with Technical Specialists.
• Draft correspondence to PCs regarding upcoming progr...

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