Account Manager / Field Staff Trainer (Commercial Cleaning)

About the role 

We are currently seeking an Account Manager to oversee the operational delivery of a large commercial cleaning portfolio across a diverse range of sites including schools, offices, banks and commercial facilities.

This is a hands-on operational role responsible for maintaining cleaning standards, supporting field staff, managing client relationships and ensuring day-to-day operational requirements across your portfolio are consistently achieved.

The role is majority site based, however also includes significant responsibility for workforce management across a large cleaning team, including timesheet approvals, leave management, shift coverage, staff performance, training and supporting cleaners and supervisors across multiple sites.

You will be supported by a shared Operations Assistant and dedicated Recruitment Manager to assist with operational administration, recruitment and onboarding requirements across your portfolio.