Account Manager

Account Ownership & Growth

• Own and manage a portfolio of premium takeaway-restaurant accounts as the primary relationship manager
• Build and maintain strong, long-term partnerships with restaurant owners, operators, and senior stakeholders
• Identify and execute growth opportunities through promotions, upsells, and cross-sells

POS & Operational Excellence

• Lead POS onboarding, system integrations, and ongoing operational support
• Ensure effective POS adoption, utilization, and issue resolution
• Partner with Operations, Tech, and Support teams to resolve partner issues within defined SLAs

Performance & Analytics

• Track, analyse, and optimise key performance metrics including GMV, order volume, cancellations, SLAs, and ratings
• Conduct regular business reviews and performance discussions with partners
• Drive data-backed recommendations t...

Ready to Apply?

Submit your application today and join our talented team at Foodhub.