Account Manager

Job Title: Account Manager
Location: Bar Hill
Salary: 27-28K per annum
Hours: (Apply online only) Mon-Thurs (Apply online only) FridayAn exciting opportunity for a motivated and enthusiastic individual to join a fast-paced environment, supporting customer service operations. The role involves managing customer relationships and overseeing the full order process from initial enquiry through to delivery.

Key Responsibilities
Build and maintain strong relationships with customers via email and internal systems
Manage end-to-end order processing, including amendments, rescheduling, returns, and repairs
Respond to customer enquiries and provide timely updates on order status
Liaise with internal departments such as Production and Purchasing to ensure on-time delivery
Monitor and update order schedules, escalating any issues where necessary
Maintain accurate records across systems (pricing, quotations, customer data, BOMs, and drawings)
Prepare and update...

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