Account Manager 1 (Brokerage)

**Position Summary:**

The Account Manager is primarily responsible for maintaining a portfolio of shippers and carriers, and acting as the liaison between the customer, carrier, shipper, and receiver. The position will obtain and negotiate rates and manage the movements of goods. They will also be responsible to resolve any issues that may occur with the load.

**Major Responsibilities:**

• Works closely with CSR to maintain high visibility on all shipments between PL

• Brokerage and the customer.

• Primary contact between for Brokerage and Sourcing to maintain and expand all capacity platforms to meet client needs.

• Responsible for initiating & documenting all “on boarding” calls between Penske & client for operational set up of new business, as well as monitoring and assuring that all agreed upon client specifications are adhered to daily.

• Responsible for reporting of “on-time” metrics and other requirements to their sp...

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