Account Coordinator

Clinical Reference Laboratory

📍 Lenexa, Kansas, United States 💼 Full-time 🕒 Posted June 07, 2026

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Job Description

GENERAL STATEMENT OF RESPONSIBILITY:  Responsible for the timely and accurate processing of client requests and the completion of supportive functions in Toxicology Client Service within established Service Level Agreements.
ESSENTIAL FUNCTIONS: 
Level 1
Process and complete all in-coming general supply order requests (billable/non-billable)
Use order review tool to evaluate and adjust supply quantity requests.
Email order confirmations to requesting clients.
Research and resolve order related issues.
Communicate to department management processing delays and/or supply issues impacting clients and department service level agreements.
Handle incoming phone calls/emails and respond to client inquiries and requests in a timely, friendly and helpful manner.
Properly handle email requests and notations in Customer Service Module in accordance with CSM Quality Guidelines
Properly log calls in C...
            

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Job Details

Location Lenexa, Kansas
Job Type Full-time
Category Information and Record Clerks
Posted Date June 07, 2026
Application Deadline July 17, 2026