Account Advisor-Call Center

Lofton Staffing Services
📍 Covington, Louisiana, United States 💼 Full-time 🕒 Posted July 08, 2026

Job Description

Description: Account Advisor - Healthcare Call CenterLofton Staffing is seeking detail-oriented Account Advisors to join our member services team. You'll be the trusted voice helping members navigate healthcare benefits, enrollment and billing inquiries with professionalism and care!Position Type: Contract (6 months, potential for extension)
Location: (MUST RESIDE IN LOUISIANA)
Key Responsibilities focused on:
Portal updates and navigation
Portal registration
Enrollment & Benefits
 ID card processes / general member support
  • Assist members with open enrollment processes
  • Research and resolve billing and healthcare claim inquiries from members and providers
  • Verify benefits application and payment accuracy across multiple systems
  • Process adjustments, refunds, edits, and payment corrections
  • Ensure member and provider satisfaction through thorough, accurate service
  • Stay current with c...
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    Job Details

    • Location Covington, Louisiana
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date July 08, 2026
    • Application Deadline August 17, 2026