7x24 Bilingual Help Desk Analyst - Remote Support

SoftwareONE Deutschland GmbH

📍 bogotá, bogotá, distrito capital, Colombia 💼 Full-time 🕒 Posted June 24, 2026

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Job Description

SoftwareONE Deutschland GmbH is looking for a Bilingual Help Desk Analyst to provide remote technical support in a dynamic and fast-paced environment. You will respond to user incidents, managing the ticket lifecycle and ensuring effective communication. 
The ideal candidate will possess a Technical degree, experience in Service Desk environments, and strong communication skills. This role requires availability for rotating shifts 7*24 and offers flexible work models and opportunities for career development. 
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Job Details

Location bogotá, bogotá, distrito capital
Job Type Full-time
Category Inteligencia empresarial y análisis
Posted Date June 24, 2026
Application Deadline August 03, 2026