6404 - Customer Service Officer

About the job 6404 - Customer Service Officer

Job Title: Senior Customer Service Executive

Company Overview:
This leading manufacturing company specializes in precision engineering and innovative technology solutions for various industries. They are seeking a Senior Customer Service Executive to lead and enhance customer service operations, ensuring the highest level of satisfaction and client relationship management.

Job Responsibilities:

• Lead and manage the customer service team, ensuring efficient handling of customer inquiries, orders, and complaints.
• Build strong relationships with key clients by understanding their needs and providing prompt, professional service.
• Coordinate with internal departments such as sales, production, and logistics to ensure timely delivery and issue resolution.
• Monitor customer service KPIs, identifying areas for improvement in customer satisfaction a...

Ready to Apply?

Submit your application today and join our talented team at Agensi Pekerjaan Minde Group Sdn Bhd.