2nd Line Technician

Robert Half
📍 Hook, England, United Kingdom 💼 Full-time 🕒 Posted June 01, 2026

Job Description


2nd Line IT Support Engineer (Contract)

Contract Length: 3 Months
Location: Basingstoke
On Site Requirements: Hybrid
Full time working Monday to Friday

You'll join a small, proactive team, so a positive attitude, strong communication skills, and the ability to build good customer relationships are essential. Occasional travel to client sites is required.

Key Responsibilities

  • Resolve support tickets via phone, email, remote tools and onsite visits

  • Maintain secure and compliant end‑user devices

  • Manage backups and monitoring tools

  • Onboard new customers

  • Deliver M365 modern workplace solutions (SharePoint, Teams, Intune, Defender, Entra ID)

  • Support infrastructure upgrades

  • Build and configure laptops/desktops

  • Create and maintain documentation

  • Ready to Apply?

    Submit your application today and join our talented team at Robert Half.

    Submit Application

    Job Details

    • Location Hook, England
    • Job Type Full-time
    • Category Other Installation, Maintenance, and Repair Occupations
    • Posted Date June 01, 2026
    • Application Deadline July 11, 2026