2nd Line support

Jago Consultants
📍 Fleet, England, United Kingdom 💼 Permanent 🕒 Posted June 01, 2026

Job Description

Job Description

2nd line support technician required. Our client is an outsourced IT management company based in Fleet with clients across the UK. They supply all aspects of IT services from VOIP, Internet and severs. These services span across on premise servers too public and private cloud.


The successful candidate will be dealing with tickets form our service desk, as well as attending site for projects, adhoc work & training. Client facing skills are essential as well as an outstanding knowledge of systems, both hardware, server and workstation OS. 


Position Overview

  • Responding to new and existing support calls with SLA, providing an efficient & friendly support function across an array of different systems for clients

  • Remotely diagnose and resolve technical problems

  • Visit clients on site to install new equipment and support existing equipment & systems while ensuring excellent customer service...
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    Job Details

    • Location Fleet, England
    • Job Type Permanent
    • Category Computer Occupations
    • Posted Date June 01, 2026
    • Application Deadline July 11, 2026