2nd Line Support Engineer

2nd Line Support Engineer 6956

Location: Stroud, Gloucestershire
Hours: Full Time, Monday to Friday, 9:00am - 5:00pm | Permanent
Salary: Up to £35,000 per annum
MUST HAVE A FULL UK DRIVING LICENCE

Our client is looking for a proactive and customer-focused 2nd Line Support Engineer to join their IT team. This is a varied role providing technical support across desktop, mobile, networking and cloud technologies whilst delivering a high level of service to users across the business.

Key Responsibilities of a 2nd Line Support Engineer:

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Provide 2nd line technical support for hardware, software and end users

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Support Windows and MacOS devices across the business

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Provide support for iOS devices and mobile technologies

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Administer and support Microsoft 365 and Microsoft Entra ID (Azure AD)

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Support file sharing applications and cloud-based technologies

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