2nd Line Support Engineer.

Henley Executive

📍 London, England, United Kingdom 💼 Full-time 🕒 Posted June 29, 2026

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Job Description

VR #3411003
2nd Line Support Engineer

London

£30,000 – £35,000

We have an exciting opportunity for a highly motivated individual to join our client, a managed Services Technology business, to work on their rapidly growing Outsourced IT Helpdesk.

As 2nd Line Support Engineer, you will be supporting one of their high-profile clients in resolving incidents within their Microsoft 365, Azure Active Directory and Intune environments.

Job Duties
Provide second-line technical support for Microsoft 365, Azure Active Directory, and Intune environments, resolving incidents efficiently and effectively.

Investigate, diagnose and resolve complex technical issues escalated from first line support.

Communicate clearly and professionally with customers, including face-to-face interactions, ensuring a high level of customer satisfaction.

Maintain accurate documentation of a...

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Job Details

Location London, England
Job Type Full-time
Category Computer Occupations
Posted Date June 29, 2026
Application Deadline August 08, 2026