2nd Level IT Supporter (m/f/d)

Hays
📍 saint gallen, st. gallen, Switzerland 💼 Full-time 🕒 Posted June 19, 2026

Job Description

2nd Level IT Supporter (m/f/d)

Freiberuflich für ein Projekt in Teilauslastung Lichtenstein / Eastern Switzerland Start date: asap Reference number: /1

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Responsibilities

  • Identify, evaluate and prioritize user problems and complaints; create and assign problem tickets using ticketing system (Service-Now)
  • Analyze customer problems and formulate plans of resolution, utilize all technical resources to solve user problems 
  • Perform routine software and/or hardware installations, updates, and upgrades following established documented policies and procedures
  • Test and pilot new IT technology 
  • Use knowledgebase, technical library, and on-line references to research, identify, and apply solutions to systems problems
  • Basic project management for IT topic
  • Process PC requests on the IT Service-Catalogue 
  • Interface with Third L...
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    Job Details

    • Location saint gallen, st. gallen
    • Job Type Full-time
    • Category PLA
    • Posted Date June 19, 2026
    • Application Deadline July 29, 2026