2nd Level IT Supporter (m/f/d)

Hays

📍 saint gallen, st. gallen, Switzerland 💼 Full-time 🕒 Posted June 19, 2026

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Job Description

 2nd Level IT Supporter (m/f/d)   
 Freiberuflich für ein Projekt in Teilauslastung Lichtenstein / Eastern Switzerland Start date: asap Reference number:  /1 
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 Responsibilities   
Identify, evaluate and prioritize user problems and complaints; create and assign problem tickets using ticketing system (Service-Now) 
Analyze customer problems and formulate plans of resolution, utilize all technical resources to solve user problems  
Perform routine software and/or hardware installations, updates, and upgrades following established documented policies and procedures 
Test and pilot new IT technology  
Use knowledgebase, technical library, and on-line references to research, identify, and apply solutions to systems problems 
Basic project management for IT topic 
Process PC requests on the IT Service-Catalogue  
Interface with Third L...
            

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Job Details

Location saint gallen, st. gallen
Job Type Full-time
Category PLA
Posted Date June 19, 2026
Application Deadline July 29, 2026