2nd / 3rd Line Support Engineer

Xact Placements
📍 Richmond, Virginia, United States 💼 Permanent - Full time 🕒 Posted June 19, 2026

Job Description

Job Title:

Location: Near Richmond, London (On-site)

Salary: £35,000-£40,000 per annum


Overview


We’re hiring a 2nd/3rd Line Support Engineer to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology.


Key Responsibilities

  • Provide 2nd/3rd line support across Microsoft, cloud, and network environments

  • Support and maintain Microsoft 365, SharePoint, and endpoint management solutions

  • Assist with cloud administration, updates, and system improvements

  • Coordinate workloads across engineers and support day-to-day service delivery

  • Build strong client relationships and deliver excellent customer service
  • Skills & Experience

  • Experience in a 2nd line role within an MSP
  • <...

    Ready to Apply?

    Submit your application today and join our talented team at Xact Placements.

    Submit Application

    Job Details

    • Location Richmond, Virginia
    • Job Type Permanent - Full time
    • Category Computer Occupations
    • Posted Date June 19, 2026
    • Application Deadline July 29, 2026