2nd / 3rd Line IT Support Engineer

2nd / 3rd Line IT Support Engineer - Send - £45,000 - Great Opportunity!

Are you an experienced 2nd / 3rd Line IT Support Engineer with a background in MSP environments? Do you enjoy working in a fast-paced setting where no two days are the same? If so, this could be the perfect next step in your career.

We’re working with a growing Managed Service Provider currently operating with a close-knit team of three, with ambitious plans to expand over the coming years. This is a fantastic opportunity to join early in their growth journey and play a key role in shaping the technical direction of the business.

The Role

You’ll be providing high-level support to a diverse client base, handling escalations, project work, and contributing to continuous improvement across client environments.

Key responsibilities include:

Providing 2nd and 3rd line remote and on-site support
Managing escalated tickets and complex technical issues
Supporting and maintai...

Ready to Apply?

Submit your application today and join our talented team at SER Limited.

Submit Application