24/7 IT Support & Incident Mgmt — Connected Room

NTT DATA North America

📍 guadalajara, guadalajara, Mexico 💼 Full-time 🕒 Posted June 03, 2026

Apply Now Similar Jobs

Job Description

NTT DATA North America is seeking an IT Support/Incident Management specialist to join our team in Guadalajara, Jalisco. This role involves providing Level 1 and 2 support for Hilton Worldwide's Digital Key System and participating in an on-call rotation to ensure customer satisfaction. 
The ideal candidate should be technically savvy, have strong communication skills, and be capable of managing incidents effectively in real-time while maintaining SLAs. 
 #J-18808-Ljbffr
            

Ready to Apply?

Submit your application today and join our talented team at NTT DATA North America.

Submit Application

Job Details

Location guadalajara, guadalajara
Job Type Full-time
Category Other-General
Posted Date June 03, 2026
Application Deadline July 13, 2026