1st Line Technician

Salary: Meridian Trust, Grade 4 Point 3-5

Hours of work: 37 hours per week, 52 weeks per year

We have an exciting opportunity to join our expanding team as a 1st Line IT Technician at Meridian Trust! This critical position will deliver excellent IT support, addressing IT tickets from both employees and students, and ensuring the quality of first-line support for IT issues.

The Opportunity

• Provide IT assistance to users and customers who contact our helpdesk. Record all tasks in the Helpdesk system and deliver remote support to telephone users.
• Make sure the IT equipment in all schools and across the trust are operating correctly, and regularly maintain the ICT equipment.
• Install new machines, replace defective ones, troubleshoot issues, repair equipment when necessary, and arrange for external repairs if needed.
• Visit our partner schools for IT maintenance and support, as well as to aid our other Academy teams ...

Ready to Apply?

Submit your application today and join our talented team at Meridian Trust.