1st Line IT Support Technician (MSP Environment)

Durbanville, Cape Town (In-Office)

Monday – Friday, 10:00 – 18:00 (RSA Time)

On-duty weekend support: once every second month

Overview

Our client is a well-established and growing Managed IT Services Provider (MSP) based in Cape Town, supporting a diverse portfolio of small to medium-sized businesses, along with several larger, specialist environments.

The Role

Reporting to the Technical Services Manager, the successful candidate will deliver high-quality technical support across desktop, server, cloud, networking, telephony, and connectivity services. They are looking to appoint an experienced 1st Line IT Support Technician with prior MSP experience to join their technical services team. This role offers excellent exposure to a wide range of technologies, a collaborative team environment, and strong opportunities for technical growth and development.

You will handle inbound support requests, troubleshoot issues,...

Ready to Apply?

Submit your application today and join our talented team at Remote Choice.